Privacy Policy
Last updated: January 15, 2026
This Privacy Policy explains how DzKeys AI (“we”, “our”, or “us”) collects, uses, and protects information when you interact with our Facebook Messenger chatbot (the “Service”).
By using DzKeys AI on Messenger, you agree to this Privacy Policy.
1. Information We Collect
When you interact with DzKeys AI through Facebook Messenger, we may collect the following information:
Facebook public profile information, such as your name and profile picture (as provided by Facebook).
Facebook Page-Scoped ID (PSID), which helps us identify and respond to you on Messenger.
Messages and content you send to the chatbot.
Interaction data, such as timestamps and conversation flow (to improve the chatbot experience).
Any optional information you voluntarily provide (for example: preferences, feedback, contact details) if requested.
> DzKeys AI does not intentionally collect sensitive personal information unless you voluntarily choose to share it.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain DzKeys AI chatbot services.
Respond to your questions and messages.
Improve chatbot responses and user experience.
Monitor and prevent abuse, spam, or malicious activity.
Perform internal analytics and service optimization.
Comply with legal obligations where required.
3. Sharing of Information
We do not sell your personal information.
We may share information only in limited situations, including:
Service providers / hosting partners: We may use trusted third-party services to host, maintain, or improve our chatbot. These providers may process information only to perform services for us and must protect your data.
Legal requirements: If required by law, regulation, legal process, or government request.
Safety and security: To protect the rights, safety, and security of our users and our service.
4. Data Retention
We retain collected data only for as long as necessary to:
operate the chatbot,
improve user experience,
maintain platform security,
or comply with legal requirements.
Conversation data may be automatically deleted after a period of time unless retention is necessary for service functionality or legal compliance.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage method is fully secure, and we cannot guarantee absolute security.
6. Your Rights
You may request to:
access your data,
correct inaccurate data,
delete your data.
To make any request, please contact us using the details listed in the Contact Us section.
7. Data Deletion Requests
You may request deletion of your personal data at any time.
To request deletion, contact us at:
📧 Email: [your-email@example.com]
Please include your Facebook name and any details needed to identify your chat (such as approximate date/time of interaction).
We will process deletion requests within a reasonable time frame (typically within 7–30 days).
8. Children’s Privacy
DzKeys AI is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal data, please contact us and we will delete it promptly.
9. Third-Party Platform (Meta / Facebook Messenger)
DzKeys AI operates on Facebook Messenger, a platform owned by Meta Platforms, Inc.
Your use of Facebook Messenger is subject to Meta’s terms and policies.
For more information, please review Meta’s Privacy Policy:
https://www.facebook.com/privacy/policy/
DzKeys AI is not responsible for Meta/Facebook’s privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.
Continued use of the Service after updates means you accept the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
📧 Email: [your-email@example.com]